BMW Financial Services started working with OnGuard in 2001.
Implemented in The Netherlands and Belgium, OnGuard was chosen to help bring structure to the company’s credit risk management policies. A more customer-oriented approach means that customers are allocated a dedicated credit manager and are divided into groups depending on their risk ratings. Customers are then monitored using customized customer profiles. With this system in place, BMW FS hopes to run its credit management department as efficiently and effectively as possible.